Global Head of CI
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Director Brand Insights – Global Brand Strategy
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RMS Strategic Stakeholder Engagement
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SVP and Head of the Center of Operational Excellence
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Director of LCI
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Senior Portfolio Director, Innovation & Digital Programmes
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Corporate VP, Enterprise Transformation
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Dr. Jagadish Barik
Chief Sustainable Officer & VP Business Excellence
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Director of Continuous Improvement Unit
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I bring to my role 20 years of experience in business improvement, training, development and coaching. My expertise lies in coaching people to explore different approaches to improve their business processes, how they work as a part of a team, how they lead a team to transform their processes to meet the rapidly changing needs of the business. I help people to develop an effective approach and to challenge what is possible.
Prior to joining Smiths, I worked for four years at Cummins, a manufacturer of Engines, leading the Operations Excellence within the Components Business Segment.
I seek to continually develop myself, this extends to a passion to develop others. Helping organisations build a learner mentality. Encouraging people to think of themselves as professional learners and as more than just their job title. Use coaching, mentoring, classroom, books, coursework, and stretch assignments to promote and reinforce learning and development to help take themselves and the organisation they are a part of to the next stage of their journey.
Fabio is the head of Business Process Excellence at Boehringer-Ingelheim Animal Health Business Unit – St. Joseph, and is a certified Master Black Belt.
His successes also include, Merck Co. Inc., Ford Motor Company, First National Bank, and many others.
With over two decades of experience in continuous improvement implementation in more than five industries his view is radically different. Fabio helps organizations see employees as a gold mine of ideas to help improve and transform the business, establishing sustainable systems to empower employees at all levels to drive continuous improvement.
Lisa Norcross is SVP and Head of the Center of Operational Excellence for E.ON, based in Essen, Germany. Lisa is a Mechanical Engineer who has been working in operations and operational performance improvement for over 20 years across several different industries. She started her career as a Graduate Engineer at Ford Motor Company, and after completing a post-graduate qualification in Manufacturing Management, moved into the Management Consulting world, working as an Operations Expert for McKinsey and Company.
Between McKinsey and E.ON, she was head of Operational Excellence for Europe and China for an aluminium manufacturer.
Peter Evans was born in 1955. He joined the LEGO in February 2016.
The early part of his career was in Finance in various industries, including Defence, Financial Services and Telecommunications. Peter worked for General Electric throughout the 90’s including spells in
Manchester, Brussels, Shannon (Eire) and Connecticut.
From 2000 to 2013 he worked in Telecoms in the UK, first with Vodafone, then Cable & Wireless, before finally leading Operational Excellence for Virgin Media. From 2013 to 2015 Peter led Process Excellence in Northern Europe for Maersk Line, based in Copenhagen.
Since February 2016 Peter has been Director of LCI (LEGO Continuous Improvement) at LEGO with
specific responsibility for Business Service Operations and is actively involved in establishing a
Global Business Services Organisation for Finance.
Ali Gunal is the Director of Continuous Improvement Unit at Blue Cross Blue Shield of Michigan (BCBSM). In this role, he is responsible for identifying, leading, and facilitating business process improvement projects by working with cross functional teams from IT, Business, and other corporate servicing functions. He has been with Blue Cross Blue Shield of Michigan since 2005. Prior to his current role at BCBSM, he had a consulting career as an Industrial Engineer across Automotive, Electronics, and Aerospace industries for fifteen years. Ali holds a PhD degree in Industrial Engineering from Texas Tech University. He has extensive experience in applying Lean principles and Six Sigma methods for process and performance improvements in insurance and IT operations.