Global Head of CI
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Director Brand Insights – Global Brand Strategy
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RMS Strategic Stakeholder Engagement
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SVP and Head of the Center of Operational Excellence
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Director of LCI
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Senior Portfolio Director, Innovation & Digital Programmes
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Corporate VP, Enterprise Transformation
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Dr. Jagadish Barik
Chief Sustainable Officer & VP Business Excellence
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Director of Continuous Improvement Unit
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I bring to my role 20 years of experience in business improvement, training, development and coaching. My expertise lies in coaching people to explore different approaches to improve their business processes, how they work as a part of a team, how they lead a team to transform their processes to meet the rapidly changing needs of the business. I help people to develop an effective approach and to challenge what is possible.
Prior to joining Smiths, I worked for four years at Cummins, a manufacturer of Engines, leading the Operations Excellence within the Components Business Segment.
I seek to continually develop myself, this extends to a passion to develop others. Helping organisations build a learner mentality. Encouraging people to think of themselves as professional learners and as more than just their job title. Use coaching, mentoring, classroom, books, coursework, and stretch assignments to promote and reinforce learning and development to help take themselves and the organisation they are a part of to the next stage of their journey.
Fabio is the head of Business Process Excellence at Boehringer-Ingelheim Animal Health Business Unit – St. Joseph, and is a certified Master Black Belt.
His successes also include, Merck Co. Inc., Ford Motor Company, First National Bank, and many others.
With over two decades of experience in continuous improvement implementation in more than five industries his view is radically different. Fabio helps organizations see employees as a gold mine of ideas to help improve and transform the business, establishing sustainable systems to empower employees at all levels to drive continuous improvement.
Lisa Norcross is SVP and Head of the Center of Operational Excellence for E.ON, based in Essen, Germany. Lisa is a Mechanical Engineer who has been working in operations and operational performance improvement for over 20 years across several different industries. She started her career as a Graduate Engineer at Ford Motor Company, and after completing a post-graduate qualification in Manufacturing Management, moved into the Management Consulting world, working as an Operations Expert for McKinsey and Company.
Between McKinsey and E.ON, she was head of Operational Excellence for Europe and China for an aluminium manufacturer.
Peter Evans was born in 1955. He joined the LEGO in February 2016.
The early part of his career was in Finance in various industries, including Defence, Financial Services and Telecommunications. Peter worked for General Electric throughout the 90’s including spells in
Manchester, Brussels, Shannon (Eire) and Connecticut.
From 2000 to 2013 he worked in Telecoms in the UK, first with Vodafone, then Cable & Wireless, before finally leading Operational Excellence for Virgin Media. From 2013 to 2015 Peter led Process Excellence in Northern Europe for Maersk Line, based in Copenhagen.
Since February 2016 Peter has been Director of LCI (LEGO Continuous Improvement) at LEGO with
specific responsibility for Business Service Operations and is actively involved in establishing a
Global Business Services Organisation for Finance.
Mishu Rahman is a Senior Advisor at the White House Office of Management and Budget, which serves the President in budgeting and overseeing the implementation of his strategy and vision across the Executive Branch. Mishu oversees investment and performance of multiple federal agencies (e.g. Healthcare, Commerce, Treasury) and collectively manages a $80B/year portfolio. Through data-driven and risk-based quarterly strategic reviews, he partners with each Agency C-Suite to improve execution and operating discipline of government programs to save taxpayer money and align investments with the President's Management Agenda and associated corporate strategies. Moreover, he leads enterprise-wide strategy initiatives to promote innovation to deliver faster and cost-effective services to citizens and businesses with the aim of world-class experience, provide direction in the use of Internet of Things (IoT), open up government data estimated to be worth billions and to develop the critical human capital. Prior to joining the Executive Office of the President, Mishu served various C-level advisory roles in strategic planning, corporate policy & governance, data analytics, procurement, enterprise risk, and operation management.
Eric Wenke is an accomplished senior executive offering extensive documented success driving profitable, strategic business growth for companies of all sizes. Across two decades of Executive Management experience, he has successfully managed strategy projects for Fortune 500 companies, co-founded and built an Internet Telephony venture from a standing start to multi-million dollar annual sales and profitability, and both designed and led initiatives to turn-around Telefonica USA (North American division of $90B Spanish Multinational).
Currently, Eric serves as Corporate Vice President, Enterprise Transformation for Baptist Health South Florida, providing leadership and direction for all aspects of business transformation including organizational design, process reengineering, change management and implementation strategy. With a large mandate to reduce annual expenses by hundreds of millions of dollars and best prepare the organization to transition from volume to value based incentive models, Eric collaboratively coordinates across multiple corporate administrative departments, inpatient and outpatient clinical operations, and external consulting resources. For successes in his current role and previous initiatives, Eric has been featured in local and national media, including print, radio and television, as well as presenting at national conferences.
Prior to Baptist Health, Eric managed Strategic Planning and Business Development for Telefonica USA and played a key role in leading the turnaround of the company with operating units faltering under negative EBITDA, out-of-date service offerings, and rapidly diminishing competitive advantage. His responsibilities included developing the company vision and plans for USA business units, and overseeing new product development and strategic partnership initiatives. He championed a strategy that moved core network offerings to Value-Added Services (VAS), rescued an at-risk $40 million business unit under threat by a dominant competitor, and originated a unique “ON TIME” program that improved monthly performance tracking and average project implementation timelines. For his work, Eric was voted the “Most Influential Director” in North America by the company.
Prior to Telefonica USA, Eric co-founded and built an Internet Telephony venture, launching 8+ Telephony services and consistently growing sales to achieve profitability. As Chief Operating Officer, he raised Angel and VC funding, managed development and sales teams, brought new technology platforms to market, and ultimately built a global, commercial customer base ranging from SMEs to divisions of Global 500s before exiting in 2004. Today, the company continues to grow and Eric remains on the Board of Directors, providing guidance on new growth and acquisition opportunities. Eric is an alumnus of the University of Pennsylvania, graduating cum laude with a degree in Neuroscience, and holds an MBA from the Kellogg School of Management. He is committed to community involvement and contributes time and energy as a Board Member to several charitable and local community organizations.
Ali Gunal is the Director of Continuous Improvement Unit at Blue Cross Blue Shield of Michigan (BCBSM). In this role, he is responsible for identifying, leading, and facilitating business process improvement projects by working with cross functional teams from IT, Business, and other corporate servicing functions. He has been with Blue Cross Blue Shield of Michigan since 2005. Prior to his current role at BCBSM, he had a consulting career as an Industrial Engineer across Automotive, Electronics, and Aerospace industries for fifteen years. Ali holds a PhD degree in Industrial Engineering from Texas Tech University. He has extensive experience in applying Lean principles and Six Sigma methods for process and performance improvements in insurance and IT operations.