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Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

The Largest Premier Gathering of Leadership-Level Industry Leaders & Senior-Executives. The Best Audience. The Most Engaging Event.

Date

- March 2018

Where

Orlando, FL
Wyndham Orlando Resort International Drive

Register FAQS Contact Venue

BTOES18 is now closed. Please visit http://btoes.com/register 

full price

FULL ACCESS PASS

  • Business Transformation & Operational Excellence World Summit & Industry Awards - All Sessions (Headliners, Keynotes, Tracks, Interactive Sessions), March 14-15.
  • Access to Networking App to meeting fellow attendees. 
  • Includes, Breakfasts, Plated Lunches, & Themed Snacks during many informal networking events throughout the day around the Grand & Palm Ballrooms. 
  • The Business Transformation & Operational Excellence Drinks Reception, March 13. 
  • Access to the Awards Program
  • Access Awards After-Party: March 14
  • Invitation Only Boardroom Sessions with your Peers
  • Access to Exhibitor Hall
  • Post-Show Key-Takeaways Report
  • Access to Regional Meet-Ups Post Event
  • Book-Signings and Giveaways 
$2950
register

ALL ACCESS PASS

Same as FULL ACCESS PASS plus:

  • Up to a choice of 16 Pre-Summit Interactive Workshop Sessions & Keynote. Day 1.  
  • Welcome Cocktail Party
$3795
register

ULTIMATE ACCESS PASS

Same as FULL ACCESS PASS plus:

  • Includes, Breakfasts & Refreshment Break
  • Post-Summit Interactive Workshop Sessions Day 4, March 16
  • Lunch at Resort, March 16.
  • The Walt Disney World® Resort Business Private & Bespoke Behind The Magic Tour (Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour)

This is a special private & bespoke presentation & tour that is exclusive to BTOES18

We are proud to announce you will receive a bespoke presentation from the current GM of the Magic Kingdom, focussed on the key themes of BTOES18, followed up Q&A. This will be followed by the tour.  

The tour is your opportunity to engage with experienced Disney executives taking you behind the scenes to explore firsthand how Disney business insights and time-tested methodologies are operationalized to deliver, innovative, employee engagement & great customer experience.

Experience the backstage areas,  see how the Walt Disney World® Resort creates an engaging and supportive environment for the Cast Members, understanding it's great leadership strategies. (Featuring the core competency of Employee Engagement).

Take a stroll through this turn-of-the-century walkway inside the Magic Kingdom® Theme Park to better understand how we strive to exceed the expectations of our Guests (Featuring the delivery concepts of exceptional service).

Journey beneath the Magic Kingdom® Theme Park to visit support systems designed to improve the experiences of Cast Members and Guests alike. Discover how we use simple tools to engage and empower Cast Members to create lasting customer relationships that drive repeat business and customer loyalty (Featuring the core competencies of Employee Engagement and Service).

This is business focused tour price includes roundtrip transportation from the Wyndham Orlando International Drive and a park ticket to enjoy the Magic Kingdom at your leisure after the tour. 

Core competencies of Cultural Transformation, Leadership, Innovation, Employee Engagement, and Customer Experience will be covered. 

$3795
register

TOTAL ACCESS PASS

Same as ALL ACCESS PASS plus:

  • Includes, Breakfasts,  Mid-Morning Themed Refreshment Break.
  • Access to all Post-Summit Interactive Workshop Sessions Day 4.  
  • Lunch at Resort, March 16.
  • Keynote from 
  • The Walt Disney World® Resort Business Private & Bespoke Behind The Magic Tour (Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour)

This is a special private & bespoke presentation & tour that is exclusive to BTOES18

We are proud to announce you will receive a bespoke presentation from the current GM of the Magic Kingdom, focussed on the key themes of BTOES18, followed up Q&A. This will be followed by the tour.  

The tour is your opportunity to engage with experienced Disney executives taking you behind the scenes to explore firsthand how Disney business insights and time-tested methodologies are operationalized to deliver, innovative, employee engagement & great customer experience.

Experience the backstage areas,  see how the Walt Disney World® Resort creates an engaging and supportive environment for the Cast Members, understanding it's great leadership strategies. (Featuring the core competency of Employee Engagement).

Take a stroll through this turn-of-the-century walkway inside the Magic Kingdom® Theme Park to better understand how we strive to exceed the expectations of our Guests (Featuring the delivery concepts of exceptional service).

Journey beneath the Magic Kingdom® Theme Park to visit support systems designed to improve the experiences of Cast Members and Guests alike. Discover how we use simple tools to engage and empower Cast Members to create lasting customer relationships that drive repeat business and customer loyalty (Featuring the core competencies of Employee Engagement and Service).

This is business focused tour price includes roundtrip transportation from the Wyndham Orlando International Drive and a park ticket to enjoy the Magic Kingdom at your leisure after the tour. 

Core competencies of Cultural Transformation, Leadership, Innovation, Employee Engagement, and Customer Experience will be covered. 

$4495
register

Full Day Workshop - Mastering Change Management

Topic Intro:

A one day course that will teach participants to learn and assimilate the theory and practice of change management

Participants will learn how to facilitate/ drive change & transformation successfully in their organizations. They will learn key principles and actions they need to take, and the pitfalls they must avoid, to drive change.

Hands-On Experience Includes: 

 Practicing learnings with case studies and real-life examples.

Why is this course unique? 

There are very few courses on transformation and change management. This course will be a good mix of a theoretical overview with some practical tips.

Course Structure / Detailed Agenda:

  • Introduction to the theory of change management – 1.0 hours
  • Sharing the vision – 0.5 hour
  • Establishing the guiding principles – 0.5 hour
  • Shaping the change – Exploration & Learning – 1 hour
  • Implementing the change - Systems and structure – 1 hour
  • Winning the non-believers – 1 hour
  • Enjoying the journey – 1 hour
  • Wrap up – 30 minutes

Who Should Attend:

 Operational Excellence leaders; LEAN transformation practitioners; Agile Coaches/ Agile Transformation leaders/ Anyone trying to drive change.

Prerequisites:

None

Course Leader

Anu George, Chief Quality Officer, Morningstar, Inc.

Anu George is the Chief Quality Officer for Morningstar. She is responsible for providing strategic direction to Morningstar’s operational excellence & continuous improvement initiatives. She works at the intersection of operational excellence, human behavior & technology.

She has successfully led the LEAN & Agile transformation at Morningstar & is now focused on mastering design thinking & driving a digital transformation in the organization. Anu has more than 20 years of experience in reputable organizations such as Unilever, GE, and Morningstar. She has global experience through her extensive work in Asia, North America, and Europe.

Anu is an avid reader and has an eclectic choice of the books she reads. She enjoys learning and experimenting with new thoughts in the world of change management, organizational behavior, operational excellence, LEAN & Agile.

She is a frequent speaker on topics including driving transformations, business process excellence, and leadership.

Anu holds a bachelor’s degree in economics and accounting and a master’s degree in business administration, with a specialization in marketing, from the University of Mumbai.

$1099
register

PRE-SUMMIT WORKSHOP DAY ONLY

16 Pre-Summit Interactive Workshop Sessions.  
Keynote Session.
Welcome Gala Reception.

$1099
register

POST-SUMMIT SITE TOUR & WORKSHOP DAY

 

Access to all Post-Summit Workshops 

Breakfast, Mid-Morning Snacks  & Lunch at Resort

The Walt Disney World® Resort Business Private & Bespoke Behind The Magic Tour (Includes park ticket to enjoy the Magic Kingdom at your leisure after the tour)

This is a special private & bespoke presentation & tour that is exclusive to BTOES18

We are proud to announce you will receive a bespoke presentation from the current GM of the Magic Kingdom, focussed on the key themes of BTOES18, followed up Q&A. This will be followed by the tour.  

The tour is your opportunity to engage with experienced Disney executives taking you behind the scenes to explore firsthand how Disney business insights and time-tested methodologies are operationalized to deliver, innovative, employee engagement & great customer experience.

Experience the backstage areas,  see how the Walt Disney World® Resort creates an engaging and supportive environment for the Cast Members, understanding it's great leadership strategies. (Featuring the core competency of Employee Engagement).

Take a stroll through this turn-of-the-century walkway inside the Magic Kingdom® Theme Park to better understand how we strive to exceed the expectations of our Guests (Featuring the delivery concepts of exceptional service).

Journey beneath the Magic Kingdom® Theme Park to visit support systems designed to improve the experiences of Cast Members and Guests alike. Discover how we use simple tools to engage and empower Cast Members to create lasting customer relationships that drive repeat business and customer loyalty (Featuring the core competencies of Employee Engagement and Service).

This is business focused tour price includes roundtrip transportation from the Wyndham Orlando International Drive and a park ticket to enjoy the Magic Kingdom at your leisure after the tour. 

Core competencies of Cultural Transformation, Leadership, Innovation, Employee Engagement, and Customer Experience will be covered. 

$1099
register

DISCOUNTS DISNEY PARK TICKETS

Purchase specially priced Disney Meeting & Convention Tickets for you and your family & friends,  and they’re good for 7 –days pre and 7 – days post conference stays, too!

The site also contains our partial-day tickets, which are discounted off of our full 1-Day tickets. 

These tickets offer advance purchase savings of 10% on our Full-Multi-Day (2 days or longer) Tickets and include one (1) complimentary +1 FUN visit to an additional Disney Experience at any one (1) of the following (additional details are listed on the website):

  • Disney’s Typhoon Lagoon Water Park
  • Disney’s Blizzard Beach Water Park
  • Disney’s Winter Summerland or Disney’s Fantasia Gardens Miniature Golf Courses (before 4 p.m.)
  • Greens Fees for one round of golf at Disney’s Oak Trail Golf Course, our 9-hole walking course

The site also contains our partial-day tickets, which are discounted off of our full 1-Day tickets. 

Please note, our Meeting & Convention ticket discounts are for attendees and their guests who purchase their tickets in advance, they are not available for purchase to the general public and are not sold at our theme park ticket windows. The ticket prices listed on our collateral and ticket store reflect any applicable discounts and include tax.

All of our Meeting & Convention tickets include the ability to pre-select up to three FastPasses

This Disney Ticket Microsite will EXPIRE for Advance Purchase Sales on:  March 11, 2018

PARTNER PACKAGE

Would you like your partner to join you for the social occasions after the conference day? 

Access to the Welcome Upscale Cocktail Party
Access to the Awards Program
Access to the  Gala Drinks Reception and Awards After Party

PLEASE NOTE: THIS PACKAGE DOES NOT GRANT ACCESS TO GENERAL SESSIONS, TRACKS, WORKSHOPS OR FOOD FUNCTIONS USING THE CONFERENCE SESSIONS. 

$499
register

SOLUTION PROVIDERS/CONSULTANTS PASS

All the benefits of the FULL ACCESS PASS

NO DISCOUNTS AVAILABLE

$3999
register

TEAM DISCOUNTS

We understand the value of team knowledge-sharing and encourage the holding of team meetings & events around the summit.

Hence, team bookings from the same company receive the following discounts.

Discounts apply off the FULL PRICE only, and cannot be applied retrospectively if some team members have already booked.

Obtaining the team discount is simple. Please click the orange register button above, and when you get to the registration site, use the respective Registration Code below.

You do not have to book the entire team together at the same time, but you are expected to meet the threshold and any deadline dates, to qualify for that discount to avoid your price being readjusted to the appropriate discount level or full price. You can also book under one name, and edit the attendees' names later. 

Team Discounts 

These team discounts apply to the FULL, ALL, ULTIMATE AND TOTAL ACCESS PASSES ONLY

Teams of 3+     receive a 25% discount with Registration Code: BTOES25 
Teams of 5+     receive a 30% discount with Registration Code: BTOES30
Teams of 7+     receive a 35% discount with Registration Code: BTOES35
Teams of 10+  receive a 40% discount with Registration Code: BTOES40
Teams of 20+ receive a 50% discount with Registration Code: BTOES50



Payment Information & Early Bird Discount

If you have received an Early Bird Discount Price, payment must be received by that Registration Deadline to apply. Invoices will be automatically increased to the higher standard price for payments not received.

Payment Methods for Due Invoices:

1. By Credit Card, If you wish to choose Credit Card, please put your Credit Card details on the invoice and email to info@proqis.com. Information required is Card Type, Name on Card, Card Number, Expiry Date and Verification Code

3. By Bank Transfer to our USD account, Account Name:  Proqis, Account No: 65218333, Sort Code: 20-35-93, IBAN: GB78 BARC 2035 9365 2183 33, SWIFTBIC: BARCGB22. Barclays Bank Plc, 153 Chiswick High Road, London. W4 2EA. United Kingdom. 

Proqis reserves the right to make changes to any aspect of the programme, agenda, and speakers, and can also cancel events if enrolment criteria are not met, or when conditions beyond its control prevail. Every effort will be made to contact each delegate/sponsor/exhibitor if the event is canceled. If an event is not held for any reason, Proqis's liability is limited to the refund of the registration fee or the value of this invoice (whichever is lower) only.

Delegate/Exhibitor/Sponsor Cancellation Policy: See Registration System Payment Page.

Payment includes refreshments, lunches and delegate pack and meeting materials.

Click to view our Terms and Conditions